About Dial a Community Bus

How does the service work?

All clients are required to register prior to using the service. Individuals can hire an item of equipment for up to six (6) months for short term issues, for those with long term or indefinite mobility issues the project can support you until you can arrange to purchase your own mobility equipment.

Who can use the service?

Shopmobility is available to anyone, young or old and is available for those with injuries, long and short term disabilities. There are no restrictions on who can use the service and you do not need to be registered disabled. Our only stipulation is that anyone under 16 years old, must be accompanied by an adult. The service is open to anyone living in, or visiting Peterhead and the surrounding areas.

How to use the service...

All users must register for the service, which involves completing a Registration Form and providing proof of identification and address. You may be asked to update your details to ensure we have all the correct information. No ID, no hire!

Booking is ESSENTIAL as we do not have the equipment on site. 24 hours notice is advised to ensure we have the equipment ready for you to collect.

Using the equipment…

A Shopmobility Volunteer will show you how to operate the equipment so that you are confident before you leave.

All equipment must be returned at least 15 minutes prior to closing time.

Maintenance and repair…

All equipment is checked and maintained on a regular basis and is further checked prior to any hire booking.

How much does it cost?

The service is free to use however we do require a deposit for the equipment. All deposits are fully refundable upon the return of the hire, providing they are in the same condition as they were given;